Q. I'm trying to use the S&P NetAdvantage from the data base to finish up part of a project but every time I click it and go to the link it says

I'm trying to use the S&P NetAdvantage from the data base to finish up part of a project but every time I click it and go to the link it says I do not have the authorization to use it even though I've been able to use it before. How would I be able to get that fixed so I can use it?

Answer

This problem has been ongoing with S&P Net Advantage database. The issue seems to be with web browser cookies and caches settings. Try using different browsers like Firefox or Chrome, go to settings and clear cookies and cache history. I also find if you use incognito or private browser function when using library database links it forces the Old Westbury login and the database loads properly.

I hope this information helps.

  • Last Updated Apr 17, 2021
  • Views 1
  • Answered By Christa Devirgilio

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